Insights

For over ten years Page Group has been supporting security departments of the multinational corporations in the management of the travel integrity and security programs for their Executives and business travellers.

Page Group has been deploying tactics and procedures based on its security management experience of the intelligence-driven, low-profile, and avoidance based approach. Page Group deploys experienced, low profile close protection trained operatives (international and/or local) with local knowledge who are sensitive to commercial environments. They may accompany the Executives overseas enabling the client to work in the knowledge that all aspects of their personal safety are being managed. The operatives may go in advance of an Executive to meet at airports and ensure all arrangements are made in the destination country. Other roles include conducting counter surveillance, physical security (checking hotels, residences, offices and venues of interest) and instigating crisis management and evacuation when the situation requires. Page Group maintains working relationships with the experienced and qualified local security providers in the countries and locations of interest. The services have been recently provided in Iraq, Libya and the United Kingdom.

The European Diplomatic Mission to the West Bank and Gaza entrusted Page Group with the security of persons and premises, as well as the surveillance of these premises.

The different assignments include the protection of the Office, the Residence and the houses of members of the Mission by armed international and unarmed local guard force; access control for persons and vehicles to those offices and houses; managing and handling security equipment and radio communication; security driving with designated staff in an armoured vehicle; providing a motorised patrol for a general supervision of the Mission premises, the residence, the houses and apartments of all designated Diplomatic officials; the armed Close Protection of the Head of Mission and other officials on their missions to the West Bank and Gaza Strip, and on the assignments in Israel.

The European Diplomatic Mission to Afghanistan entrusted to Page Group the security of the Diplomatic compound in Kabul, the Head of Mission and its Diplomatic staff. The project included the organisation of the management structure of both the physical security guard force, Close Protection team and mobile Quick Reaction Force. The guard force consisted of the international Management Team and the Operations Room staff, armed third-country national guards and unarmed local national guards. The Close Protection teams and mobile Quick Reaction Force were manned by the armed international staff. In total over 250 personnel were deployed. All third-country national staff were former Indian Army Gurkhas or former members of the Singapore Police Gurkha Detachment.

Page Group was instructed by a high net worth client to investigate an employee whom they suspected of abusing his senior position to use company funds and credit cards to fund a gambling addiction.  As well as investigating the Subject’s background and current lifestyle (to check if it was in keeping with his salary), we conducted analysis of company credit card statements and withdrawals of cash to identify patterns of spending and where he went.  Based on this intelligence, we conducted a period of surveillance to obtain evidence of visiting casinos and his spending habits. Based on this the Client was able to dismiss the employee.

A law firm instructed Page Group to prepare an asset tracing report on a shipping company who had chartered a vessel from their client.  The subject company had not paid the final instalment of the charter and the law firm wanted to check to see if it had any assets prior to taking any legal action.  The client provided limited information other than the company name and an address in Athens.  Research identified the company was incorporated in Singapore, owned by two Marshall Island companies.  The Athens address and phone numbers were linked to two other companies. These two other companies had similar websites to the Subject Company.  All three had been registered on the same day.  It appeared the Subject Company had been set up as Special Purpose Vehicle, solely for the charter of this vessel, and had no assets of its own.

For the last 5 years Page Group has been providing ongoing support to a law firm who have been pursuing a significant debt on behalf of a multi-national client.  The law firm who had already secured judgement used Page Group to track the Subject in the UK, conduct surveillance to see who he was meeting, identify assets overseas particularly in Asia, provide support when serving papers and conduct research into the Subject’s family, to whom the Client believed the Subject had transferred his assets.

Page Group regularly conducts due diligence on behalf of a pharmaceutical client. The due diligence covers all companies that form the client’s global supply chain.  The focus is on ensuring that all the companies and management working with the client are operating in compliance with the strict regulatory requirements of the industry.

Recognising the challenge for the client is in the breadth of jurisdictions involved (all of which vary culturally, politically, and economically) Page Group uses its vast network of in-country sources to help collate the relevant information. Working/living in-country, the sources can provide additional information allowing an informed analysis which considers these differences. The enquiries have uncovered several potential issues for the client. For instance, owners/senior managers with political connections to the current government in a country in political turmoil, the lack of a proper licence to operate or accusations of collusion or corruption during the tendering for state contracts

Page Group was engaged to conduct due diligence on a company involved in a tender issued by the Client. The objective was to establish if this company bidding for the tender had the capability to offer facilities for Liquid Petroleum Gas (LPG) extraction, following the receipt of confidential information that it was tendering on behalf of another (related) company, hidden from the process.

Using in-country sources, Page Group investigated any potential links between the alleged proxy company and the hidden company. This included a comprehensive review of both companies and affiliates’ ownership structures. These investigations identified one indirect link between the companies – a family member of the tendering company, had previously worked for the alleged hidden company. Further investigations revealed that contrary to the confidential information the client had been given, the tendering company was in fact acting independently.

DOING BUSINESS WITH INDIA – THE GROWTH OF OPPORTUNITY

In June 2023 India became the most populous country in the world, overtaking China.  Economically, it is the fifth largest economy in the world according to their GDP data and will only continue to grow and become stronger.  This growth, according to Forbes India, is fuelled by information technology, services, agriculture, and manufacturing.   Other sectors that are performing well include the pharmaceutical industry (which had a major role in manufacturing the COVID-19 Vaccines); semi-conductor manufacturing (Tata Group), logistics/supply chain, education and Healthcare infrastructure.   In addition, it has an expanding Middle Class and a young and technologically educated and adept workforce.

The UK, based on recent press speculation, is close to signing a Free Trade Agreement.  According to UK Governments publishing service, total trade in goods and services (exports plus imports) between the UK and India was £36.3 billion in the four quarters to the end of Q1 2023, an increase of 34.2% or £9.2 billion in current prices from the four quarters to the end of Q1 2022.

The ICC Cricket World Cup started on 5^th October.  It will be held in 10 cities across the country, with the largest stadium holding 132,000 people.  It will be a riot of colour, passion and noise and hopefully produce some great games as well as attracting world attention.

The positive opportunities for trading with and investing in India are increasing all the time.  As a company Page Group have operated in India for a number of years providing due diligence services on new business partners, suppliers or distributors.  We have a good network of contacts who can retrieve vital information on the background and reputation of companies/individuals as well as conduct site visits to factories/operating hubs to ensure compliance with all ESG (environmental, social and corporate governance) issues.   If you need assistance with any business matters in India Page Group can help you. Please do not hesitate to contact us.

HOW SOCIAL MEDIA IS USED TO FIND VICTIMS

Fraud via social media takes many forms, depending on the type of social account (LinkedIn, Instagram, Facebook, X etc). It not only affects individuals but businesses too where criminals may fraudulently imitate a genuine company. In other cases, business hackers use social media to steal personal data or gain control of your social media accounts which leads to confusion for clients and those using the genuine company’s services. There are also the widely publicised fake cryptocurrency and investment opportunities, which are one of the biggest scams using social media platforms. The implications of social media fraud are potentially enormous causing financial loss and damage to a company’s reputation.

HOW PREPARED IS YOUR COMPANY?

Botnet, data breach, exploitation, malware, phishing, ransomware, spyware, spoofing, Trojan horse, zero-day vulnerability, virus and worm.  These are just some of the often confusing terms one might see in news headlines and articles when describing the latest cyber-attack on a company or government institution.   Implementing good cyber security is essential to protect a company’s assets and IP and to reassure clients and customers that any details they provide will be secure.

SANCTIONS AND DUE DILIGENCE

BBC DOCUMENTARY: “TRUE COST OF OUR TEA: SEXUAL ABUSE ON KENYAN TEA FARMS REVEALED”

It was shocking to watch the recent BBC undercover investigation into the sexual harassment of women workers on tea plantations in Kenya. The perpetrators are allegedly the line managers/managers of the plantations. These women, desperate for work, were only given a job if they complied with the requests of the management and it made for difficult viewing.

What is equally shocking is that at the time of filming, the companies Unilever and James Finlay & Co owned the plantations and supply the UK’s most popular brands, including PG Tips, Lipton and Sainsbury’s Red Label.  During the period the undercover filming took place, Unilever sold the plantation to Liptons (2021).

It was noted that Unilever joined the Ethical Tea Partnership (ETP) in 2017, an organisation that aims to improve supply chain standards and had a system in place for reporting any abuse in its workplaces.  In reply to the allegations uncovered in the documentary, Unilever said “We are very disappointed that the measures put in place to make it easier to report, detect and investigate abuse failed to detect and address the issues highlighted by the BBC and we welcome the fact that Lipton Teas and Infusions will commission a full and independent investigation into these serious allegations.”

Due diligence on supply chains can cover a range of potential issues not just sexual harassment but also: child labour, environmental practices, failure to comply with safety regulations, licensing, being properly registered and any legislation against the company or its owners, etc.  It is important to conduct due diligence to know whom you are working with, as any issues could lead to reputational damage with implications for your business.

Due diligence should be conducted in-country, on the ground and by local investigators who know the local laws and customs and can give an opinion on whether there are potential issues in countries whose laws/practices may differ from those in the UK. Furthermore, where possible conducting unannounced visits to the site in question or carrying out a covert visit is a good idea to see how the company is run daily. This can be done in addition to making discreet enquiries into a company’s reputation company.  And of course, due diligence needs to be regularly updated to review any changes (in management, ownership, structure, etc).

For assistance with any of the above matters above and to discuss where Page Group can help, please do not hesitate to contact us.