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The Importance of Due Diligence

BBC DOCUMENTARY: “TRUE COST OF OUR TEA: SEXUAL ABUSE ON KENYAN TEA FARMS REVEALED”

It was shocking to watch the recent BBC undercover investigation into the sexual harassment of women workers on tea plantations in Kenya. The perpetrators are allegedly the line managers/managers of the plantations. These women, desperate for work, were only given a job if they complied with the requests of the management and it made for difficult viewing.

What is equally shocking is that at the time of filming, the companies Unilever and James Finlay & Co owned the plantations and supply the UK’s most popular brands, including PG Tips, Lipton and Sainsbury’s Red Label.  During the period the undercover filming took place, Unilever sold the plantation to Liptons (2021).

It was noted that Unilever joined the Ethical Tea Partnership (ETP) in 2017, an organisation that aims to improve supply chain standards and had a system in place for reporting any abuse in its workplaces.  In reply to the allegations uncovered in the documentary, Unilever said “We are very disappointed that the measures put in place to make it easier to report, detect and investigate abuse failed to detect and address the issues highlighted by the BBC and we welcome the fact that Lipton Teas and Infusions will commission a full and independent investigation into these serious allegations.”

What the programme and Unilever’s (above) response highlighted is the need for thorough due diligence on all supply chain partners as well as for the implementation of safeguarding and reporting measures to protect a workforce. Furthermore, these measures need to be regularly reviewed for any failures.

Due diligence on supply chains can cover a range of potential issues not just sexual harassment but also: child labour, environmental practices, failure to comply with safety regulations, licensing, being properly registered and any legislation against the company or its owners, etc.  It is important to conduct due diligence to know whom you are working with, as any issues could lead to reputational damage with implications for your business.

Due diligence should be conducted in-country, on the ground and by local investigators who know the local laws and customs and can give an opinion on whether there are potential issues in countries whose laws/practices may differ from those in the UK. Furthermore, where possible conducting unannounced visits to the site in question or carrying out a covert visit is a good idea to see how the company is run daily. This can be done in addition to making discreet enquiries into a company’s reputation company.  And of course, due diligence needs to be regularly updated to review any changes (in management, ownership, structure, etc).

For assistance with any of the above matters above and to discuss where Page Group can help, please do not hesitate to contact us.

 

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